Begin with the goal
Before choosing an approach to Scheduled Service, define what you want to change and how you will recognize progress. A clear goal gives every later decision a useful reference point.
Make the brief useful
Describe your priorities, timing, and practical constraints. Torque & Co. can then focus the conversation on the details that matter to your situation.
Agree on the next step
A good first discussion should end with a clear scope and a sensible next action. Keep the plan simple enough to review as the work develops.

